Making a Claim Yourself
Good to know: Following the 01.08.25 Supreme Court decision, the FCA will consult on a car finance commission redress scheme that consumers can access directly for free. You can complain to your lender and the Financial Ombudsman Service now for free. If the firm has failed and you're eligible, you can claim via the FSCS for free. We are a Claims Management Company (CMC). It's important to understand you don't need to use a CMC - it's optional. We charge on claim success only (fees range from 18% to 36% inc. VAT of compensation). See "our fees" for details.
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